Vapepie-USA

SHIPPING POLICY

📦 When Can I Expect to Receive My Order?

We operate a large local warehouse, and most orders are processed and shipped within 48 hours after being placed.

Estimated delivery time: 3–12 business days after shipment
Delivery time may vary depending on the carrier and destination

Once your order ships, you will receive a confirmation email with tracking details.

🔍 How Can I Track My Order?

After your order has been shipped, you’ll receive a shipping confirmation email containing your tracking number.

You can track your shipment anytime at:
🌐 www.17track.net

Please note that tracking information may take several hours to update after shipment.

🏠 How Can I Change My Delivery Address?

Address changes can only be requested before your order ships and during the following service hours:

⏰ Service Hours (PDT / UTC−7)
Sunday – Thursday
• 6:30 PM – 9:00 PM
• 10:30 PM – 3:00 AM

To request an address update, please contact us as soon as possible:
📧[email protected]

⚙️ Order Processing

Orders placed before 3:00 PM (PDT) are typically shipped the same day or the next business day
Orders placed on weekends or public holidays will be processed on the next business day
A shipping confirmation email with tracking details will be sent once your order leaves our warehouse

⏳ Order Delays

While we strive to deliver orders on time, delays may occasionally occur due to:

High order volume or restocking periods
Incorrect or incomplete shipping information

If your order has not arrived within the expected delivery timeframe, please contact VapePie Customer Service (After-Sales Support) with your order number ,our team will assist you promptly.
📧 [email protected]

🔐 Secure & Discreet Packaging

All orders are shipped in plain, discreet packaging to protect your privacy
Your personal and payment information is safeguarded using SSL encryption and AES-256 security standards